Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
立即探索我們的音樂服務
加入我們，享受專業的音樂支援與服務，讓您的音樂之旅更順利。
三月
15
The New York Academy of Sciences (NYAS)
台北市信義區松高路123號
9am – 5pm
我們的服務
在我們的網站上，您將找到各種音樂產品，包括中華民國樂器和西方樂器。我們提供專業的客戶服務，確保每位顧客都能獲得最佳的購物體驗。無論您是音樂愛好者還是專業音樂人，我們的產品都能滿足您的需求。
我們的專業支持
我們的團隊由經驗豐富的專業人士組成，隨時準備為您提供幫助。無論您在選擇產品或需要售後支持時，我們都會提供及時的回應和解決方案。
客戶滿意是我們的首要任務
為何選擇我們
我們的產品經過嚴格的質量檢測，確保每一件商品都能達到高標準。無論是音質還是耐用性，我們都不妥協。
- **專業的客戶服務**: 我們的客服團隊隨時為您解答疑問，提供專業建議，確保您能選擇到最合適的產品。
- **多樣的產品選擇**: 我們的產品範圍涵蓋各類音樂器材，無論您需要什麼，我們都能提供滿足您需求的選擇。
- **快速的配送服務**: 我們承諾在最短的時間內將您的訂單送達，讓您能夠盡快享受您的新產品。